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Claims Handler

Vacancy Salary
Vacancy Location London
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Fixed Term, Full Time vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy

Claims Handler - London - ARD1077436

#AIB

Working as a Claims Handler in our Professional Indemnity Claims Team you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring that company policy, procedure and regulatory requirements are adhered to at all times. This is a temporary Mat Leave cover position for 12 months FTC. 

 Objectives and Responsibilities

  • Efficiently handle all claims allocated to the job holder – job holder shall be responsible for a designated caseload handling claims from cradle to grave and liaising extensively with clients. Insurers, claimants, policyholders, brokers and other experts.
  • Dealing with claims made by clients, including Solicitors, Developers, Architects, IFAs, Engineers etc.
  • Refer claims which fall outside of personal authority levels to line manager.
  • Gather and process information, as directed, to support the effective assessment of more complex cases.
  • To conduct the business of the company at all times in a courteous and efficient manner.
  • Assisting the Sales team in preparation for policy renewals

What we are looking for in you:

  • Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
  • Next, we need you to be proactive, analytical, detailed orientated and customer focused with strong communication skills across all mediums.
  • It would be great if you have experience in handling Professional Indemnity Claims
  • An enthusiastic team player, support others, build trust and have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way.
  • Be able to challenge difficult tasks/situations and have a practical, forward-thinking outlook.
  • Engage active listening skills, be willing to learn and recognise when to ask for support or guidance.
  • Always demonstrate integrity, not only is this essential within a financially regulated organisation, it’s also the right way to be.

In return you will be welcomed and supported by our Ardonagh family, with opportunities to earn your annual salary. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

  • Holiday entitlement of 26 days plus bank holidays
  • Opportunity to progress your career across the entire Ardonagh family
  • Gain professional CII or ACII qualifications to enhance your knowledge and career prospects
  • Pension scheme for when you feel it’s time to retire
  • 24-hour support for you and your families physical and mental wellbeing
  • 1 day’s paid volunteering day to give back to our communities
  • Ardonagh Community Trust (ACT) - Raising funds for charity with donation matching in your local community
  • The Spotlight Awards, where we shine a light on the brightest talent across our group

So, what are you waiting for? Apply today and one of our team will be in touch.

 

 

The Company

With 80 local offices, over 2000 team members and over 100,000 clients, Towergate Insurance Brokers has the largest footprint and biggest salesforce in the UK. We’re community brokers and risk experts backed by the scale and spirit of the UK’s largest independent broker. We’ve got big ambitions for the future – join us for the journey and make your mark on the local community. #TIB

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